Terms & conditions
By placing an order on dwmphotography.com it is assumed that you have accepted these Terms and Conditions. DWM Photography reserves the right to amend these Terms and Conditions at any time, it is therefore recommended that you read the Terms and Conditions each time you place an order.
All reasonable care has been taken to present and describe the products accurately on www.dwmphotography.com. However DWM Photography cannot be held responsible should your interpretation of a product differ from the actual product. DWM Photography reserves the right to amend or remove items from www.dwmphotography.com at any time.
All photographs under DWM Photography are © David Wagstaff-Myers. All rights reserved. All other photographs, designs and text on www.dwmphotography.com are © DWM Photography. All rights reserved.
All photographs and designs are protected under the 1988 Copyright, Designs and Patents Act and international copyright laws. Copying, printing or reproducing a photograph or design in any way without the prior written agreement of David Wagstaff-Myers or DWM Photography is prohibited and would represent copyright infringement.
All archival prints, mounted prints, framed prints, canvas prints and box framed prints sold on www.dwmphotography.com are © DWM Photography and protected under the 1988 Copyright, Designs and Patents Act and international copyright laws. Copying, printing or reproducing an archival print, mounted print, framed print, canvas print and box framed print in any way without the prior written agreement of DWM Photography is prohibited and would represent copyright infringement.
PayPal is used to securely process all online transactions – you can opt to make a purchase via your PayPal account if you have one, or direct from your debit or credit card. PayPal (Europe) Limited is regulated in the United Kingdom by the Financial Services Authority.
By placing an order using a debit or credit card, you acknowledge that the card being used is your own or the cardholder has granted you full permission to use it.
Should the card issuer be unable to authorise your payment, your order will be cancelled and DWM Photography is not liable for any delay or non-delivery of the item(s) ordered.
Delivery times for orders despatched via Royal Mail are approximate and DWM Photography cannot be held responsible for delays caused by unforeseen circumstances e.g. postal strikes.
For courier deliveries, please provide a delivery address where someone will be available to sign. However, if no one is available to sign when your order is delivered, please make every effort to contact the courier as soon as possible to re-arrange delivery at a mutually convenient time. Failure to do so would result in your order being sent back to the sender and, if you wish your order to be re-sent, you will first need to pay the additional delivery charges.
Please take every care when entering your delivery address during the payment process as this will help to avoid any delays in the delivery of your order.
Please note that we are unable to deliver courier consignments to a PO Box address.
DWM Photography is not liable for any additional duties or taxes levied outside the EU.
Upon receipt of your order, you have seven working days in which you can cancel your order in writing (email) and in so doing obtain a full refund, less postage costs, providing all goods in question are returned in their original packaging and in the same condition in which you received them. A refund will not be issued if the goods are returned in a non-resaleable condition.
Note: please ensure that you contact DWM Photography in writing before returning the goods, enclosing your address and contact telephone number and a note stating the reason for the return.
Please refer to the following exception to the above standard returns policy. These items are non-returnable and non-refundable:
- any personalised good which has been especially made to order with your choice of text, image, size, mount, frame, glass or other customised feature
Should you wish to claim for damaged goods, please contact DWM Photography before returning the damaged item(s) and within five working days of receipt of the item(s), clearly stating that you believe the goods to be damaged.
Should you wish to claim for non-delivery, please allow five working days on top of the maximum delivery time e.g. 10 working days for UK deliveries. Should the item(s) still not arrive, please contact DWM Photography in writing.
Note: The return postage costs will be at the customer's expense when returning any item(s), with the exception of returning damaged goods. Please ensure you obtain proof of posting.